I am a proud owner of my shop and I strive for great customer service! Please let me know if there is anything I can do for you.
Payment is due at time of purchase. We accept pay pal, all major credit cards, and etsy gift cards.
Your files will be available to download once payment is confirmed.
All items are shipped First Class Mail through USPS. And you will receive a tracking number with your purchase. USPS is expected to deliver between two and five business days. However this is not guaranteed. ChloesFiberArts is not responsible if the post office does not deliver on time and will not Issue a refund if something is not delivered in its expected time frame.
As each item is made to order specifically for you, we do not except refunds. ALL SALES ARE FINAL. If you are for any reason unhappy with your purchase, please send me a message and I will try my best to resolve the issue. I am not responsible for items damaged by the postal service.
Please make sure your Etsy address is correct. We will ship to the address provided. ChloesFiberArts can not be held responsible for delays or loss of merchandise due to wrong Etsy addresses.